Inquiry Classroom

Privacy Policies

Last Updated: 1 August 2026

This Privacy Policy explains how Inquiry Classroom collects, uses, stores, and protects your personal information when you visit our website, purchase our products or services, register for webinars, enrol in courses, book consultations, or otherwise interact with our platform. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Inquiry Classroom collects only the information necessary to provide our educational products and services. Depending on your interaction with our platform, this may include your name, email address, mobile number, country, school or organisation name, professional details, billing information, and any information you voluntarily provide when registering for webinars, purchasing digital resources, enrolling in courses, booking consultations, contacting our support team, or subscribing to our communications. Payment transactions are securely processed through trusted third-party payment providers, and Inquiry Classroom does not store your debit card, credit card, or banking details.

2. How We Use Your Information

The information collected is used to process registrations and purchases, deliver digital resources, webinar recordings, courses, and consultation services, provide technical support, issue certificates, communicate important updates, improve our products and services, maintain website security, and comply with applicable legal obligations. With your consent where required, we may also send educational updates, new resource announcements, and information about upcoming webinars or professional development opportunities.

3. Webinar Recordings, Communication & Educational Communities

Some live webinars may be recorded solely for internal documentation, facilitator review, quality assurance, and programme improvement. Unless specifically stated otherwise, these recordings are not shared with participants or made publicly available. By registering for our services, you also consent to receive essential communications through email and WhatsApp, including registration confirmations, webinar joining instructions, certificates, product access details, technical support, and important service updates. Participation in Inquiry Classroom communities or WhatsApp groups is voluntary, and participants are responsible for any information they choose to share within those communities.

4. Information Sharing and Data Security

Inquiry Classroom respects your privacy and does not sell, rent, or trade your personal information to third parties. Information may be shared only with trusted service providers who assist in operating our website, processing payments, delivering emails, or providing technical services, and only to the extent necessary for those purposes. We implement reasonable administrative, technical, and organisational measures to safeguard your personal information; however, no internet-based system can guarantee absolute security.

5. Cookies and Third-Party Services

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, remember user preferences, and enhance your browsing experience. We may also use trusted third-party platforms and services, including payment gateways, email service providers, webinar platforms, analytics tools, and website plugins, each of which operates under its own privacy practices. We encourage users to review the privacy policies of these third-party services where applicable.

Safety & Encryption

Data safety is paramount in our educational environment. We utilize Secure Socket Layer (SSL) encryption for all data in transit, ensuring that your login details and payment information cannot be intercepted by third parties. Our databases are hosted in ISO-certified data centers that employ multi-factor authentication and rigorous access controls to prevent unauthorized internal or external breaches.

In the unlikely event of a security compromise, we have an “Incident Response Plan” that includes notifying all affected users and the relevant authorities within 72 hours of discovery. We continuously audit our systems and update our security patches to defend against emerging digital threats in the educational technology sector.

6. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements. If you wish to update your information, withdraw your consent where applicable, or have any questions regarding how your information is handled, you may contact Inquiry Classroom using the details provided below. We will make reasonable efforts to respond to genuine requests within an appropriate timeframe.

7. Changes to this Privacy Policy

Inquiry Classroom may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Any revised version will be published on this page with the updated revision date, and continued use of our website or services after such changes constitutes acceptance of the revised Privacy Policy.

Contact Us

For all privacy-related questions or to exercise your rights, contact:

 

Data Protection Officer: Raj Mehta

Inquiry Classroom

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